If you have holes that not only go through the toe rubber (rand) of your shoe, but through the underlying fabric, we have no way to repair your shoes. Since we cannot repair the hole in the fabric, placing rubber over it will just result in an air pocket in your shoe. The shoe will break down quickly again and simply not perform well. It’s best to get your shoes to us when the half sole is wearing down, but before any holes have formed. If the rand develops a hole, stop climbing in the shoes immediately and get them to us!

